Privacy Policy
1. Introduction
Dicoding School ("hum", "hamara", "platform") aapki privacy ko serious leta hai. Is policy me hum clear karte hain ke kaunsa personal data collect hota hai, kyun collect hota hai, kaise use hota hai aur kaise protect kiya jata hai.
Is platform ko use karke aap is policy ko accept karte hain. Agar aapko policy ka koi part clear na ho, aap hume direct contact kar sakte hain.
2. Data We Collect
Account Data: Name, email, encrypted password, profile information.
Learning Data: Course enrollments, progress, completed lessons, certificates.
Communication Data: Support messages, feedback, contact form submissions.
Technical Data: IP address, browser type, device details, error logs.
Payment References: Payment status and transaction references through secure payment partners.
3. Why We Use Your Data
- Account create aur securely manage karne ke liye
- Personalized courses aur learning recommendations dene ke liye
- Progress tracking aur certificates issue karne ke liye
- Technical support, troubleshooting aur customer response ke liye
- Security, fraud detection aur misuse prevention ke liye
- Platform quality improve karne ke liye analytics use karte hain
4. Legal Basis and Consent
Hum data processing ko legitimate purposes aur consent based model par chalate hain. Example: account operation, service delivery, aur requested support.
Marketing emails sirf tab bheje jate hain jab aap opt-in karein. Aap kisi bhi waqt unsubscribe kar sakte hain.
5. Cookies and Tracking
Hum cookies use karte hain login session maintain karne, preference yaad rakhne, aur site performance analyze karne ke liye. Aap browser settings se cookies control ya disable kar sakte hain.
Cookies disable karne se kuch features (jaise auto-login ya progress persistence) properly kaam na karen.
6. Data Sharing
Hum aapka personal data sell nahi karte. Limited sharing sirf trusted service providers ke sath hoti hai jahan operational need ho.
- Payment processors (secure transaction handling)
- Hosting and infrastructure providers
- Analytics providers for service improvement
- Legal authorities only when required by law
7. Data Retention
Account aur learning records tab tak retain kiye jate hain jab tak account active ho ya legal/business need exist kare. Deletion request par hum data cleanup process initiate karte hain, except where legal retention required ho.
8. Your Rights
- Apna personal data access karne ka right
- Incorrect data correct karwane ka right
- Data deletion request dene ka right
- Marketing communication se opt-out ka right
- Support ke through data export request dene ka right
9. Security Measures
Hum encryption, access control, audit logging aur secure infrastructure practices use karte hain. Iske bawajood koi bhi internet-based system 100% risk-free nahi hota, is liye strong password aur account safety best practices follow karna bhi zaroori hai.
10. Children Privacy
Platform 13 saal se kam age ke bachon ke liye intended nahi hai. Agar hume lage ke kisi underage user ka data collect ho gaya hai to hum us data ko remove karne ki koshish karte hain.
11. Policy Updates
Yeh policy time to time update ho sakti hai. Material changes ke case me hum platform notice ya email ke through update share karte hain.
12. Contact for Privacy Matters
Privacy se related kisi bhi query, complaint ya request ke liye hume contact karein:
Email: alimoavia00123@gmail.com
Phone: +923064944326